Who we are

We are Netcraft Limited (“we”, “our”, “us”) and operate under the name of Netcraft. This privacy policy explains how we use any personal information we collect about you when using our services (“services”):

If you have any queries or requests concerning your personal information, please contact us at webmaster@netcraft.com.

What information about you do we collect?

Contact Information

When you complete a contact form on our sites, you may provide the following information:

Your name and email address may also be shared with us when you install the apps through a store such as Google Play or Microsoft AppSource.

Hostnames

During use of the apps for browser/Android we will collect the following information from you:

Malicious Site Reports

When reporting a malicious site through the apps or on report.netcraft.com, the following information is provided to us:

Malicious Email Reports

When reporting a malicious email through the mail extensions or by forwarding to scam@netcraft.com, the following information is sent to us:

Analytics

Websites

Our sites use Google Analytics to monitor the activity of users, so that we can make improvements to provide a better user experience. This information is not personally identifiable.

You can opt out of these analytics at any time by clicking the buttons below:

Browser extension

Analytics information is provided to us when an attempt to visit a URL is blocked by the Netcraft Browser Extension in versions 1.16.0 onwards. This is collected to improve the quality of the feed and aid in the identification of false positives. The following information is sent to us:

We do not collect personal information which can identify the browsing habits of individual users. You can opt-out by disabling “Allow analytics” in the options page of the extension.

Cookies

Our sites make use of cookies to improve the experience and allow us to monitor its usage. You may see the following cookies in use:

Cookie Name Purpose
Cookie Preference cookiesConsented This cookie remembers your preference as to whether you’d like to store cookies in your browser
Analytics opt-out analyticsOptOut This cookie is set when you choose to opt out of recording Google Analytics measurements as you browse this site
Google Analytics _ga
_gid
_gat
_gat_allSites
These cookies are used by Google Analytics to monitor how you use the site. We use this to further improve the website. This information is anonymised so cannot be used to personally identify you
Google Analytics (legacy) __utma
__utmb
__utmz
__utmc
__utmt
__utmv
__utmt_b
These cookies were used by an older version of Google Analytics and have been replaced with the ones above.

Webserver Logs

When you browse our sites or use our APIs, information will be received in our webserver logs containing:

Why have we collected information?

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Contract

Some data collected is required by us to provide the service which you have requested, such as:

We may share data with, if required, government bodies and law enforcement agencies.

Legitimate Interest

We process some data for particular legitimate business purposes, such as:

How will we use your information?

Your data is used to allow us to provide our services. On occasion, we may share malicious mails that you forward to us with our customers, if the malicious content in the mail pertains to that customer. Otherwise, your personal data will never be shared with any third parties except successors in title to our business and, if required, government bodies and law enforcement agencies. We may aggregate data from our users to produce reports that may be shared; this data is anonymised and cannot be associated with specific users.

What are your rights?

Under data protection law, you have rights including:

Please contact us at

if you wish to make a request.

This page was last updated on 23 July 2020.